Saturday, July 25, 2015

Building Effective Business/Career Relationships (1)

Good day people. How are you doing?
Today, we'll start off on the series "Building Effective Business/Career Relationships". I believe the issue is broad enough to justify more than one session.
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If you plan to succeed in today's business world, you need to be able to relate well with other people. No matter how sound you are technically (or how spiritual you are), if you don't relate well with people, your career/business will be adversely impacted. Here are a few tips to help you build effective work relationships.
1. Identify key relationships that have the greatest influence on your business/career and nurture these relationships, without neglecting other relationships.
Before I made up my mind on the career path I wanted to follow, I participated in the training by one of the banks that would then determine if one would be employed by the bank. Imagine my shock when I was told I had to turn in a resignation letter when I told them I was no longer interested in participating in the training.
Anyway, one of the courses in the training was "Managing your boss". I didn't stay long enough to take the course but thankfully, I kept the course materials and reviewed it on my own. I've also been opportuned to take a similar course.
You need to realise that your boss and team members have a great influence on how your work experience will be.
As a business owner, it is important to identify the customers that bring in most of your revenue and those that don't bring in so much. Keep in mind that some do not bring in so much revenue but might have some other value they're adding. You also need to identify the members of staff that do most of the productive work (that EVENTUALLY translate to revenue) and those who are not that productive. You'll also need to do this if your job requires you to manage others.
2. Spend time to nurture these important relationships
When I started working, I used to "face my work", send emails and expect people to be professional. After a few years (and after attending a few trainings), I realised that there is this thing called "people skills" and I lacked it! I also learnt that it was possible to learn it. One size doesn't fit all. I've learnt to manage my bosses as I've been blessed to have 2 bosses that talk a lot (and are terrific) and I'm more of a "get to the point" person. I'm learning how to LISTEN patiently, even if I think I know where the conversation is headed. In case you didn't know it, cutting people off because you THINK you know where they're headed is disrespectful.