Saturday, August 8, 2015

Building Effective Business/Career Relationships (3)

Good day. How are you doing? Today, we'll continue with the series "Building Effective Business/Career Relationships".

We've talked about identifying and nurturing key business/career relationships. Last week, we started talking about NURTURING WORK RELATIONSHIPS. Please share how these tips have helped you thus far.
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One of our readers asked "What do you do when you react violently in shock to a situation and your reaction is being used against you?
I've shared my response below. Please feel free to add your views and opinions.
"Ideally, you should accept that you shouldn't have reacted that way and apologise IMMEDIATELY afterwards. That strategy has worked for me every time I've had that kind of reaction. If you admit your error immediately, you have made it difficult for anyone to use it against you in a vindictive manner. If time has passed and you've attempted to justify this behaviour, you should reach out to the persons, admit your error and ask for a review of "lesson learnt" from that incident. When you're sharing the lessons you've learnt, try to avoid justifying your reaction because of the stimuli. Instead, explain how the stimuli could result in the kind of reaction you had but that you recognize that you didn't necessarily have to react that way. On a personal note, review why you had such a violent reaction to the stimuli and treat the root causes. There is NEVER a justification for violence..."
Today, we'll try to explore that question a bit more, assuming the reader is the customer/boss and the other party is a contractor/vendor/subordinate.
If in the course of transacting business with someone that is a contractor/vendor/subordinate you lose your temper and react violently, you SHOULD apologize. If you've misjudged their intent and responded harshly, you should apologize. It is the proper thing to do. As I noted in my response above, there is NEVER a justification for violence. It is NEVER okay to treat another human being with disrespect. The golden rule applies in nurturing work relationships.
"So, in everything, do to others what you would have them do to you, for this sums up the Law and the Prophets."
Matthew 7:12
Please share your views and experiences.

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